What to Do When You See “Approval Required” when trying to join your 1:1 coaching session

If you see an “Approval Required” message or the Join button is missing:

• Refresh the page and ensure you're within 10 minutes of the session time.
• If the issue persists, contact support@newlevelwork.com and include:
  
  • Your full name
    
    
  • The session title and date/time
    
    
  • A brief description of the issue
    
    

Optionally, notify your coach directly by scrolling to the Session Instructor section on your session page and clicking the Email link.